Privacy Policy

Introduction

Fitmap Private Limited (“Fitmap” / “Company” / “We” / “Us” / “Our”) respects the privacy of all users (“You”) who access www.fitmap.in (“Website”) and the application (“Application”), collectively referred to as the “Platform”, for availing fitness and wellness services (“Services”).

Fitmap is committed to safeguarding all information, including personal information, collected during your use of the Platform. This Privacy Policy governs such collection and use.

By accessing or using the Platform, you consent to the practices described herein. If you do not agree, please discontinue use of the Platform.

This Privacy Policy is published in compliance with:

(a) Section 43A of the Information Technology Act, 2000

(b) IT Rules, 2011 (Sensitive Personal Data)

(c) IT (Intermediaries Guidelines) Rules, 2011

1. General

By accessing or using the Platform, you confirm that you are legally competent and agree to this Privacy Policy and the Terms of Use.

2. Information Being Collected

When you register an account or interact with the Platform, we may collect personal and non-personal information depending on your usage.

(a) Personal Information

Includes name, age, gender, contact details, payment information, biometric data, health metrics, workout data, photographs, and other health-related information.

(b) Service Usage Information

Information related to workouts, progress, fitness tracking, and participation in challenges.

(c) Cookies

We use cookies and similar technologies to analyze usage, improve performance, and enhance user experience.

(d) Behavioural Information

Includes IP address, browser type, device data, access times, location data, and Platform interactions.

3. Consent

All information provided by you is voluntary. By using the Platform, you grant unconditional consent to collection and use of your information.

Profile details and uploaded content may be visible publicly by default. Privacy controls are available within account settings.

4. Use of Information

5. Conduct of Users

Users must maintain confidentiality of login credentials and comply with all applicable policies while using the Platform.

6. Your Rights

You may review, update, or delete your personal information by contacting us. Withdrawal of consent may result in discontinuation of services.

7. Retention of Information

Information is retained as long as necessary to provide services or comply with legal obligations.

8. Disclosure

Fitmap does not sell personal information. Data may be shared with authorized service providers or legal authorities as required by law.

9. Third Party Links

The Platform may include links to third-party websites. Fitmap is not responsible for their privacy practices.

10. Security

We use reasonable security measures; however, no internet-based platform can be 100% secure.

11. Changes to Privacy Policy

Fitmap may update this Privacy Policy periodically. Continued use implies acceptance.

12. Disclaimer

You assume all risks associated with online data sharing. Fitmap disclaims liability for third-party actions.

13. Governing Law

This Privacy Policy is governed by Indian law. Courts at Hyderabad, India shall have exclusive jurisdiction.

14. Grievance Redressal

For questions or grievances, contact us at: sales@fitmap.in